Partner with a well established contact centre with experience in delivering customer support packages. Call Management is a 24 by 7 Outsourcing solutions provider. We specialise in providing high end customer support to our clients either on a dedicated agent or shared service basis.
With Call Management as your Customer Service Support Line provider, you can reduce operating costs and deliver a 24 by 7 support service for your customers on a worldwide basis.
Who covers your receptionist when he/she is on holidays?
Call Management can provide your company with Holiday or Seasonal Cover on an ad hoc basis as per your requirements.
Call Management are customer centric so if you need us for 1 week, 2 weeks or to cover staff training days, lunch cover or sickness all you need to do is let us know and we will activate your dedicated line.
It is a cost effective solution for your company as all calls will be answered in your company name and we can text, e-mail or transfer calls to your in-house team .
We will work with you to set up a procedure for our team and all calls will be handled answered in the same manner as your own customer care team.
E-mail us your details to email@example.com or Contact us. We call you back in less than 24 hours because… your holidays are important!