Donation lines and Membership

Call Management can provide you with freephone or lo call phone numbers to compliment your TV, Radio, online and off line media campaigns

Our donation lines and membership are open 24 hours 7 days a week.

Call management will answer the phone in your charities name and attain all the relevant information such as callers name, address, e-mail address, contact phone number, credit card details and how much they wish to donate and most importantly if they wish to receive a receipt for tax purposes.

If they are not making a donation and want to receive a brochure or donate their time to the charity we will capture all these details as well for you to follow up during office hours.

We can process the payments in house, mail brochures and follow up on e-mail requests based on your instructions and time allocation.

Inbound call handling

Our Donation line department will send you daily, weekly and monthly reports on call volumes and call flow patterns. Including number of calls received, donations made and our agents’ performance.

We can tailor our services to suit your requirements.

To receive a quote for any of our services Contact us on +353 214824 300

Make a wish logo Susan O’Dwyer, Chief Executive of Make A Wish Foundation
“Those two words – “Thank you” really do not begin to express our appreciation for all you have done for Make-A- Wish Ireland.
It is far too early to say how much money will have been generated by Positivity Week, but we have had a large number of registrations for Do-A-Wish. One thing we are certain of is that Call Management have been instrumental in ensuring that the Make-A-Wish Foundation is now one of the top children’s charities in Ireland. In the words of two of our Wish Mum’s – Thank you – this is the difference we can make!”