Telephone Answering Service: Receptionist services
How may I help you?
Do you need someone to answer your call when you are with clients? Do you need someone to answer your business calls while you are away? We do it for you!
Call Management provides you with your own dedicated receptionist, someone you know and trust, who works just as if based in your office. Briefed by you on your business, your Call Management Receptionist and her supporting team will quickly get to know your staff, your clients and how you like to work. She or he will be part of your team and full of advantage!
- Professional and friendly
- All call accessible through the website, sent by e-mail or sent to your mobile phone
- 24/7 service (if it required)
- Never on holidays or sick
- Dedicate or shared agent according to your needs
- Cost effective solution
- We answer in your business’ name
- Forget the hiring process
- Reduce hours of in house training
- Don’t be afraid of the staff attrition rate (we have one of the lowest on the industry, year on year 8% average)
- Provide the right answer to any question (we will follow your script!)
With every call we take for you, our state of the art call handling technology not only automatically displays your business details, but also your preferred welcoming script which is delivered by trained, friendly, and professional Staff .
It is a telephone answering service that answers in your firms name so callers are not even aware of the diversion. Call Management will be the invisible link between your clients and your enterprise providing the best quality service.
We can tailor our services to suit your requirements.
To get a quote for our Receptionist services Contact us on +353 12477814 or +442033686822
John Paul Hegarty, Managing Director at Cork Computers
“Cork Computers have been using Call Management 24 by 7 Contact Centre for the past year and a half and they have proven to be a vital part of the running of the company – I used try to answer all the calls myself and the productivity as decreased hugely. Now that Call Management 24 by 7 Contact Centre answer all my calls and forward a text and email instantly with a detailed message from the customer. Now I can get on with my days work and call the customers back within 90mins between callouts. Regards John Paul Hegarty Cork Computers www.corkcomputers.ie PS. I have put many of my clients in touch with Pat and they are also using Call Management 24 by 7 Contact Centre to manage all their calls.“