What Our Clients Say?

Alison McDonnell, Director of R.F Property Management (www.rfpm.ie) “We have nothing but praise for the excellent service offered by Call Management. Consistently professional and  well organised, they provide a totally reliable after-hours service to our company. We are fully confident that anyone who contacts our office outside business hours will receive a courteous, friendly and efficient response from Call Management. We would recommend them without hesitation.”
Call Centre Solutions is a Call Management partner John Finnegan, Owner of Call Centre Solutions (www.ccsols.ie) “I’ve worked with Pat on a number of projects over the years and always found him to be highly professional and focused in his dealings. If you want “straight talking” and to get your project completed on time, on budget with all requirements met, then Pat and Call Management are the best match. I expect to be working again with Pat and have no hesitation in recommending him..”
Kilkenny is a Call Management partner Greg O’Gorman, Marketing Manager of Kilkenny Group (www.kilkennyshop.com) “Call Management are currently looking after our Kilkennyshop.com customer loyalty card scheme data entry campaign. Since we started working with them in January 2011 we have found the service to be extremely reliable and professional. They have been very accommodating and have helped us enormously in keeping up to date with our newsletters and regular updates. The accuracy of the data is superb and always processed quickly.”
Dave O Regan, Owner of Country Clean (www.countryclean.ie) “Call Management have been handling our after hours and overflow calls since 2005. The Call Management operators are often the first voice of Country Clean that prospective customers hear. It is important that the message they receive is professional, informative and helpful. Call Management have always met these objectives and we are extremely satisfied with the service received as they go that extra mile to facilitate all aspects of our customer’s needs.”
Miriam Forde, Fundraising & Communications Manager of Chernobyl Children International (www.chernobyl-international.com) “We have worked with Call Management on various campaigns for the last 5 years. They are an absolute pleasure to deal with as they have always accommodated us and sometimes on short notice. They have supported us in a multitude of campaigns ranging from TV, Radio and Print media. We have commissioned Call Management to provide us with a 24 by 7 donation/ telephone support line and their attention to detail is fantastic. The information they provide to us is always accurate. All our calls are recorded so that we have a fully audited trail. This is crucially important to us especially when dealing with the public and taking credit card details from clients. We choose our partners very carefully as client confidentiality is of paramount importance to us. It is very reassuring that Call Management are an indigenous Irish company, based in Cork and are ISO Certified. We wish Call Management the very best for 2012 and look forward to working with them in the long-term.”
Frank Dineen, Managing Director of Dikoro Ltd. (www.dikoro.com) “As one of Irelands leading CRM consultancy companies we offer our services to a vast array of customers. We pride  ourselves on ourwork ethic and accuracy of data management. When working with companies of the caliber of Tesco UK, and Bank Of Ireland second best is not acceptable. We choose our partners with the strictness that we would when choosing an employee. After all our partners work reflects on our own and we have to trust the professionalismof our partners as much as we trust our own work. We have chosen and worked with Call Management as our data management partner. Their professionalism is exceptional and I would have no hesitation recommending them to any prospective customer. Call Management are an extension of my workforce, I would not trust anyone else.”
fileone logo Call management client Aidan McCarthy, Managing Director, File One Office Supplies (http://www.fileone.ie/) “For our annual Staff Training day Call Management took control of all our inbound calls ensuring a professional service and giving our customers the confidence that their orders were being handled as if they were talking to our customer service team directly. We were very pleased with the results and now have a solution for future training days allowing our staff update their product knowledge, knowing our customers are well cared for.”
Stop Gap Marketing is a Call Management partner Menno Roos, Marketing & Sales Consultant at Stop Gap Marketing (www.yourstopgap.com) “Call Management has provided the company with an excellent service taking care of inbound calls for several promotional activities. Pat and his team have a veryprofessional approach, offer value for money and are flexible and highly trustworthy – essential for any business. I would have no issues with recommending Call Management to any business.”
Imagine is a Call Management client Corey Clarke, Account Manager of Imagine HD (www.imaginehq.com) “Thank you for all, you and your team have done on this campaign. There has been a lot of last minute changes which you have been more than accommodating with and really have helped to make sure things ran smoothly . It’s been a pleasure working with you!
Busy Lizzie is a Call Management partner Tara Dalrymple, Owner of Busy Lizzie (www.busylizzie.ie) “Busy Lizzie has been using Call Management for our SME clientbase over the last 2 years. Pat and his team in Cork provide an excellent service, timely and very competitive whilst being professional too. Pat has provided call answering as well as sourcing telephone numbers for clients, and they have all come back to me with positive comments.”

To arrange an initial consultation Contact Call Management Today. We will be happy to discuss your exact requirements or offer further advice regarding our diverse range of services.