Greg O’Gorman, Marketing Manager of Kilkenny Group
“Call Management are currently looking after our Kilkennyshop.com customer loyalty card scheme data entry campaign. Since we started working with them in January 2011 we have found the service to be extremely reliable and professional. They have been very accommodating and have helped us enormously in keeping up to date with our newsletters and regular updates.
The accuracy of the data is superb and always processed quickly.”
Corey Clarke, Account manager of Imagine HD
”Thank you for all, you and your team have done on this campaign. There has been a lot of last minute changes which you have been more than accommodating with and really have helped to make sure things ran smoothly . It’s been a pleasure working with you!”
Frank Dineen, Dikoro Ltd.:
”As one of Irelands leading CRM consultancy companies we offer our services to a vast array of customers. We pride ourselves on our work ethic and accuracy of data management. When working with companies of the caliber of Tesco UK, and Bank Of Ireland second best is not acceptable. We choose our partners with the strictness that we would when choosing an employee. After all our partners work reflects on our own and we have to trust the professionalism of our partners as much as we trust our own work. We have chosen and worked with Call Management as our data management partner. Their professionalism is exceptional and I would have no hesitation recommending them to any prospective customer. Call Management are an extension of my workforce, I would not trust anyone else. ”
Alison McDonnell, Director of R.F Property Management:
”We have nothing but praise for the excellent service offered by Call Management. Consistently professional and well organised, they provide a totally reliable after-hours service to our company. We are fully confident that anyone who contacts our office outside business hours will receive a courteous, friendly and efficient response from Call Management. We would recommend them without hesitation.”
Dave O Regan, Owner of Country Clean
”Call Management have been handling our after hours and overflow calls since 2005. The Call Management operators are often the first voice of Country Clean that prospective customers hear. It is important that the message they receive is professional, informative and helpful. Call Management have always met these objectives and we are extremely satisfied with the service received as they go that extra mile to facilitate all aspects of our customer’s needs.”
Miriam Forde, Fundraising & Communications Manager of Chernobyl Children International
“We have worked with Call Management on various campaigns for the last 5 years. They are an absolute pleasure to deal with as they have always accommodated us and sometimes on short notice. They have supported us in a multitude of campaigns ranging from TV, Radio and Print media. We have commissioned Call Management to provide us with a 24 by 7 donation/ telephone support line and their attention to detail is fantastic. The information they provide to us is always accurate. All our calls are recorded so that we have a fully audited trail. This is crucially important to us especially when dealing with the public and taking credit card details from clients. We choose our partners very carefully as client confidentiality is of paramount importance to us. It is very reassuring that Call Management are an indigenous Irish company, based in Cork and are ISO Certified. We wish Call Management the very best for 2012 and look forward to working with them in the long-term.”
To arrange an initial consultation Contact Call Management Today. We will be happy to discuss your exact requirements or offer further advice regarding our diverse range of services.
