Telephone Answering Services List

Call Management telephone answering services are:

Call Management provides you with your own dedicated receptionist, someone you know and trust, who works just as if based in your office. Read more

Call Managements’ team of dedicated customer service representatives will capture callers name, number, company and detailed message and forward it to your team as per your instructions. Read more

Call Management will answer your lines when your offices are closed. Don’t miss never more an important call. Contact us

Our emergency response call centre offers redundant backups to make sure we will always be here when you need us. Read more

Call Management booking line will provide the customer with full details of the event, check the best options for each client, capture client details and  complete the sale. Our experienced team will log all these details onto your system and will provide the client with a reference number and preferred option for collecting their tickets (on site, by post or e-ticket). Read more

If you are planning an event and you need support our Contact Centre Solutions can handle all calls for you. To compliment this service we can process all bookings, take care of postage, and manage your social network. Read more

Call Management would have authorisation to offer discounts or a full refund based on each individual issue rose. Each complaint would be handled on a case by case basis. The ultimate aim would be to retain the customer and build a good reputation for your company. Read more

Product recall can have a drastic effect on the day-to-day operations of your company. We know that recalls must not compromise the perceived integrity of your products or adversely affect relationships with customers. Read more

Call Management offers inbound and outbound financial telephone support to your company, including payments and reconciliations. Read more

Call management will answer the phone in your charities name and attain all the relevant information such as callers name, address, e-mail address, contact phone number, credit card details and how much they wish to donate and most importantly if they wish to receive a receipt for tax purposes. Read more

Contact us to know how our Business Outsourcing Solutions can help you.