Meet the Team: Silvia Planella- Marketing Cordinator

Silvia Planella Conrado : Marketing Cordinator of a Contact Centre in Cork Ireland

Silvia graduated from the “Universitat de Barcelona”with an Honours bachelor degree in Public Relations & Advertisement (2008), Market Research (2009) and Audio-visual Communication (2008). She has graduated in 2013 from her Masters degree in e-Business and she is PhD candidate in University College of Cork (UCC) .

Silvia has experience working in Public Relations for various companies eg. Piriherbsan, OMC, Imago. She also did market research for Sony Computer and promotional work for HP, Sony Computer and Activision.

She arrived in Ireland in 2009 and spent a year working and promoting activities for people with special needs in Newcastle West (Co. Limerick).

As a Sales Developer and Marketing Coordinator, she is the responsible for Call Management’s image on the internet, in the areas of social media, corporate website, SEO and Adwords. Also she looks after New Sales Prospects and New Business Tenders, and manages the internal communication.