Help desk software

Who covers your receptionist when he/she is on holidays?

Partner with a well established contact centre with 12 years experience delivering customer support packages. Call Management is a 24 by 7 Outsourcing solutions provider. We specialise in providing high end customer support to our clients either on a dedicated agent or shared service basis.

With Call Management as your Customer Service Support Line provider, you can reduce operating costs and deliver a 24 by 7 support service for your customers on a worldwide basis.

Holiday Cover Service

Call Management can provide your company with Holiday or Seasonal Cover on an ad hoc basis as per your requirements.

Call Management are customer centric so if you need us for 1 week, 2 weeks or to cover staff training days, lunch cover or sickness all you need  to do is let us know  and we will activate  your dedicated line.

It is a cost effective solution for your company as all calls will be answered in your company name and we can text, e-mail or transfer calls to your in-house team .

We will work with you to set up a procedure for our team  and  all calls will be handled answered  in the same manner as your own customer care team.

Quality based ISO certified Corporate Telephone Answering Service Solution from €75 per week!

E-mail us your details to info@callmanagement.ie or Contact us. We call you back in less than 24 hours because… your holidays are important!