Help desk software

Call Center Sales Support Line

Call Management has a broad experience supporting sales for its clients. We usually support purchases answering common questions and assisting callers through the payment process. According to the requirement of the client we can:

  • Advice callers about options
  • Explain services and products
  • Assist on the creation of an account
  • Process payments
  • Follow orders
  • Cancel orders
  • Process refunds

Call Management can process bookings via your existing booking system using a secure vpn link or web portal. You can also avail of our existing software packages.

This service is ideal for e-commerce website and Internet leader companies.

We can tailor our services to suit your requirements.

To receive a quote for any of our services Contact us on +353 12477814 (Ireland) or +442033686822 (UK)

Note: We don’t do cold calls.