Market Research

Call Management have over 10 years experience in designing & implementing Market Research Surveys. Every project is unique and we will devise a action plan with deadlines prior to campaign start. We can provide you with detailed reports which list campaign activity. We can also provide you with a dedicated phone number that increases the contact rate per campaign. Please contact us to discuss your requirements and we can also consider the option of a Pilot/ Test Survey.

Explain us your needs and we will provide you with a tailored quotation without compromise.

We offer a range of surveys and campaigns, tailor made to suit your needs:

 

 

Call Management provides these Market Research services: Product Information Surveys, Customer Satisfaction, Market Analysis, After Sales Customer, Competitor Research and Positioning, Buyer Trends Surveys and Mystery ShoppingOur trained and qualified team can assist you with tasks associated with market research, such as:

  • Questionnaire Design: we develop unique custom marketing research questionnaires for each project. Call Management works closely with clients to define the goals of the research, so the questions we ask focus on the specific decisions our clients need to make.
  • Sample selection: depending on the research objectives we will advise you on the best way to proceed: census, Representative sample using random-digit-dialling (RDD), disproportionate sample or percentage sample and Convenience sample or quota sample.
  • Questionnaire administration (e.g. postal, interview, web etc.)
  • Data entry: we specialistin data entry management. We provide data cleansing service on a regular basis for several clients.
  • Data Analysis: we provide a full reporting service.

Examples of our recent work include:

  • Customers’ Satisfaction after new car purchase
  • Buyers’ preferences on recycling/waste collection
  • Competitor Analysis to see whether a shop has a market in a specific area
  • Household survey before the launch of a new mortgage product
  • Consumer tastes- attitudes to products & product options

For further details regarding our Market Research Service Contact Call Management today on +353 12477814.