Disaster Recovery
In the event of a disaster or any incident that makes your premises inaccessible, our Call Centre can act as an invaluable source to ensure business continuity. As the first few hours in any emergency are vital, we can put your contingency plan into operation, therefore allowing your business to function effectively while you deal with the crisis. Our clients have required our services in cases of fire damage, power failure, flood damage or other unforeseen circumstances preventing the business from operating as normal.
We can keep your staff informed of the situation and, at the same time, keep you in touch with your customers. We can minimise disruption and lost business by handling everything from short term office rental for staff, emergency backup of critical data and provision of access to phones & PC's. We can also ensure that
- Your phone is answered using our Inbound Call Handling Service
- Your phone/fax/emails remain operational
- Temporary e-mails are configured
- All data is stored & backed up
- Temporary offices are made available if required
For further details regarding our disaster recovery solutions Contact Call Management today.
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