Contact Centre Services

Contact centre services

 

Award Winning Contact Centre with over 12 years experience in the Contact Centre Industry.

Call Management is a 100% Irish owned, multi-channel contact centre. We have worked very hard over the last 12 years in developing our processes & procedures to become one of the leaders in our field. We provide 24 by 7 Customer Relationship Management Support (CRM) based in Cork, Ireland.

Call Management offer shared and / or dedicated agent support in the following service areas:

Outsourcing is an efficient and cost effective way to compliment your in-house team.

  • Improve your customer satisfaction level – through multi-channels communication
  • Expertise – highly skilled workforce with experience in delivering outsourcing solutions with a proven track record.
  • Sales growth – your sales line can be operational 24 by 7 all year round
  • Cost reductions – shared agent support, less expensive than in-house
  • Allows you to concentrate on your core strengths.

 

 

Check our Contact Centre services: