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Call Management

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Call Answering Service

Whether you are looking for a full time Irish quality call answering service or you simply want us to cover times appropriate for you, our call centre provides 24 Hour Cover – 365 days a year.
Calls can be answered or dialled out in your company's name, all in a courteous and professional manner. Our specialist answering service software enables you to easily divert your calls from your office/mobile phone direct to our lines.

Through intensive and ongoing training, close and supportive supervision, our experienced team achieves the highest level of performance for our customers.

Examples of call answering cover we typically provide:

  1. 24 Hour Cover – 365 days a year.
  2. Office Hours Cover – We answer your calls & take messages from 9.00 to 17.00.
  3. Lunchtime Cover Only – 13.00 or 14.00, or anytime that suits you.
  4. After Hours Emergency Support – 17.00 to 9.00am, in addition to weekend support
  5. Short Term Cover - Holidays/Sickness Cover
  6. Call Overflow - Assisting you with a high volume of calls
  7. Outbound Campaigns - Performing market research, requesting feedback, etc
You can also use any combination of the above methods depending on your needs. However our services don't end there.
For further information contact us now on our 24 hour information line: +353 21 4824300


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Call Management | Address: Unit 1G The Atrium, Blackpool Business Centre, Blackpool, Cork
24 Hour Quotation Line: - +353 21 4824300 or +353 1 2477814
Email: info@callmanagement.ie
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