Accreditations

 

Call Management has the ISO

ISO 9001:2008 Accredited: Quality Management System

Call Management was proudly recognised and certified by the National Standards Authority of Ireland, NSAI, to a world quality management standard. We were independently audited for the ISO 9001:2008 mark in October 2010. Read more

Call Management 2010 CCMA awards

CCMA Awards 2010 & 2011

The CCMA (link to CCMA) is the leading industry association for the promotion and development of the contact industry in Ireland. Call management was shortlisted in CCMA Awards 2010 and 2011. Read more.

Call Management has been nominated for SFA Awards

 Small Firms Association Awards (SFA)

Call Management has been nominated for the SFA Awards 2012. SFA Awards are recognized by Government as an acknowledgement of the contribution they make to our economy and its future success. Read more.

Call Management is registered with the data protection commissioner

Data Protection Commissioner

Data protection is about the fundamental right to privacy. We are fully compliant with Data Protection Acts of 1988, 2003 and 2010. Read more.

 
 

 

Mustel.net

Call Management is also member of Mustel.net which is a shared forum for all Contact Centre’s in Munster region. Pat Keogh, our Managing director, has been on the board of directors for the past 3 years. Read more

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