Do you need an accurate picture of your customer’s buying experience?
Have you considered Mystery Shopping? It is a powerful research tool if you are looking for an accurate assessment of your customer’s buying experience. Deliver exceptional customer experiences by building on and delivering your service culture via trained and committed team members.
Mystery Shopping will provide you with invaluable information on your competitors, customer profiling, buying experience defined and niche market identification.
Overall Call Management’s mystery shopping service can help you objectively measure what’s happening in the frontline. Mystery shopping can aid you in administering training budgets & performance evaluation criteria.
This entry was posted on Friday, November 22nd, 2013 at 3:59 pm and is filed under News. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.